Plan Your Visit

We hope you will enjoy your visit to the Lisa Smith Wengler Center for the Arts. Please see below for frequently asked questions about our facilities. If you have a question that is not answered below, call the Box Office at 310.506.4522.

2024–2025 Ticket Refund Policy

Exchanges are available until 24 hours in advance of a performance for a $4-per-order fee (fee waived for subscribers). Tickets must be exchanged for another show within the same season.

For the 2024–2025 season, tickets purchased through our Box Office or online at arts.pepperdine.edu are refundable until 24 hours prior to showtime for a $4-per-order fee. The cost of your ticket will be refunded to your credit card; ticketing fees are only refundable in the case of a canceled performance. Please call the Box Office at 310.506.4522 or email cfabox@pepperdine.edu for a refund or exchange.

Within 24 hours of showtime, you may convert your ticket to a donation to our ARTSReach program.

Frequently Asked Questions

Getting in Touch

How can I contact you?

You can e-mail us or call us at 310.506.4522. Visit our Contact Us page for direct phone numbers and emails to staff.

Where is the Box Office located?

The Box Office is located inside the lobby of Smothers Theatre on the Pepperdine University Malibu campus.

How do I get to the theatre?

See directions.

How can I learn about upcoming shows?

Seating and Venue Details

What is your accessible seating availability?

Most seats in Smothers Theatre require the use of stairs to access; however, limited accessible seating is available in each venue through all sales channels. Accessible parking is available for free in our main lot.

Do you have assisted listening devices?

Assisted listening devices are available for checkout at the Box Office starting two hours prior to the show.

When do the doors open?

For most shows, the theatre is available for seating beginning 30 minutes prior to show time.

How do I park at the theatre?

Parking is available beginning two hours before most shows. Parking is free with shuttle access in the Theme Tower Lot or available for a small fee in the Main Lot adjacent to the theatre. Accessible parking is available for free in the Main Lot. We recommend you enter from Malibu Canyon Road and ask for directions or follow signs to parking options.

Is food allowed inside the theatre?

Food and beverages must be consumed in the lobby or outside the theatre. Only bottled water is allowed inside the theatre.

Is drinking or smoking allowed on campus?

Pepperdine is a dry campus. No alcoholic beverages are provided or permitted on campus. Pepperdine is a smoke free campus; smoking is prohibited throughout the Malibu campus.

I have small children. Are there any family performances or activities available?

Yes! We have family performances and free family art days throughout the year. Visit our Family Performances page for details on shows and activities.

Please note that for ticketed shows, each child attending–including infants–will require a ticket. For more information, call our box office at 310.506.4522.

Local Amenities

I'm coming from out of town. Where can I stay?

We recommend The Anza Hotel - click here for information, rates and reservations.

Where can I eat before the show?

A list of local restaurants is available here.