Plan Your Visit
We hope you will enjoy your visit to the Lisa Smith Wengler Center for the Arts. Please see below for frequently asked questions about our facilities. If you have a question that is not answered below, call the Box Office at 310.506.4522
Your safety and the safety of our performers is our top priority. We are working closely with Pepperdine University and the Los Angeles County Department of Public Health on protocols to keep us safe.
Please note that some protocols may be adjusted based on the nature of an event or performance. All ticket buyers will be emailed 48 hours prior to the performance with a reminder of any requirements for your performance.
Visitors to Pepperdine Campus
Patrons must purchase a ticket or make a reservation prior to arrival on the Malibu
campus. Patrons should be prepared to show their ticket at the Public Safety gate
to enter campus. Individuals without tickets to an event will not be allowed on campus.
If you have any questions about purchasing or reserving tickets, or if you would like to make a reservation to visit the Box Office in person, contact us at email@example.com or by phone at (310) 506-4522.
Please stay home if you are sick.
If you have a cough, difficulty breathing, fever or chills; have been exposed to COVID-19 in the past 14 days; or are currently under quarantine or isolation, please stay home. Please contact the Box Office at 310.506.4522 or at firstname.lastname@example.org to inquire about ticket exchanges, donations or refunds.
Face coverings are currently required for all patrons while indoors, including in Smothers Theatre, Raitt Recital Hall, Lindhurst Theatre, or the Frederick R. Weisman Museum of Art. Face coverings are also required while riding Pepperdine shuttles. Face coverings are optional while outdoors.
You can read more about Pepperdine's COVID-19 restoration policy here.
2021–2022 Ticket Refund Policy
Exchanges are available until 24 hours in advance of a performance for a $4-per-ticket fee (fee waived for subscribers). Tickets must be exchanged for another show within the same season.
For the 2021–2022 season, tickets purchased through our Box Office or online at arts.pepperdine.edu are refundable until 24 hours prior to showtime. This applies to cancelled performances, any new or existing health or safety concerns, or if you simply have a change of heart. The cost of your ticket will be refunded to your credit card; ticketing fees are only refundable in the case of a cancelled performance. Please call the Box Office at 310.506.4522 or email email@example.com for a refund or exchange.
Within 24 hours of showtime, you may convert your ticket to a donation to our ARTSReach program.
Frequently Asked Questions
Getting in Touch
How can I contact you?
Where is the Box Office located?
The Box Office is located inside the lobby of Smothers Theatre on the Pepperdine University Malibu campus.
How do I get to the theatre?
How can I learn about upcoming shows?
Seating and Venue Details
What is your accessible seating availability?
Most seats in Smothers Theatre require the use of stairs to access; however, limited accessible seating is available in each venue through all sales channels. Accessible parking is available for free in our main lot.
Do you have assisted listening devices?
Assisted listening devices are available for checkout at the Box Office starting two hours prior to the show.
When do the doors open?
For most shows, the theatre is available for seating beginning 30 minutes prior to show time.
How do I park at the theatre?
Parking is available beginning two hours before most shows. Parking is free with shuttle access in the Theme Tower Lot or available for a small fee in the Main Lot adjacent to the theatre. Accessible parking is available for free in the Main Lot. We recommend you enter from Malibu Canyon Road and ask for directions or follow signs to parking options.
Is food allowed inside the theatre?
Food and beverages must be consumed in the lobby or outside the theatre. Only bottled water is allowed inside the theatre.
Is drinking or smoking allowed on campus?
Pepperdine is a dry campus. No alcoholic beverages are provided or permitted on campus. Pepperdine is a smoke free campus; smoking is prohibited throughout the Malibu campus.
I have small children. Are there any family performances or activities available?
Yes! We have family performances and free family art days throughout the year. Visit our Family Performances page for details on shows and activities.
Please note that for ticketed shows, each child attending–including infants–will require a ticket. For more information, call our box office at 310.506.4522.