Facebook pixel Ticketing Policies | Lisa Smith Wengler Center for the Arts | Pepperdine Skip to main content
Pepperdine | Arts

Ticketing Policies

Lisa Smith Wengler Center for the Arts logo

How to buy tickets

Order Online

Order by Phone


Order by Fax


Order by Mail

Center for the Arts Box Office
Pepperdine University
24255 Pacific Coast Hwy
Malibu, CA 90263

Regular Box Office Hours

Monday-Friday, Noon to 5 PM
& two hours prior to most performances. 

Please call 310.506.4522 to confirm summer and holiday hours.

Please be careful to avoid purchasing tickets from unauthorized sources, including online ticket brokers, as those tickets may be void and invalid for entry.


Ticket Details

Do you charge handling fees?

We do not charge any handling fees for in-person Box Office orders. For phone, mail, or fax orders, we charge one $8 handling fee per household, per year. For online orders, we charge between $1 and $5 per ticket, depending on the face value of the ticket. Exchanges are free for subscribers and cost $4 per ticket for all other patrons. Handling fees cover the costs of our online and Box Office ticketing system.

Do you have youth tickets?

We offer youth prices for many shows that are appropriate for family audiences. For other shows, please use discretion when bringing young children. Every child requires a ticket for entry, regardless of age.

Do you have group discounts?

We provide group prices of up to 20% off on select shows. Contact group sales at 310.506.9671 for more information.

Do you have a senior/military/student/other discount?

Pepperdine students, faculty, staff, and alumni receive discounts on tickets. These may be purchased in person only with a Pepperdine ID card.

We also provide lower-priced tickets—up to 50% off the top price—for many CFA performances as a low-cost opportunity to enjoy the arts. These tickets are available to all patrons through all sales channels. If available, these prices will be listed on individual performance pages.

What if I didn't receive my tickets?

Tickets will be mailed a month before each performance. Your tickets should arrive by two weeks prior to the performance. Otherwise, contact the Box Office and we will resend your tickets or make them available at Will Call.

What is your refund/exchange policy?

Exchanges are available until 48 hours in advance of a performance for a $4-per-ticket fee (fee waived for subscribers). Tickets must be exchanged for another show within the same season. No refunds are available.

How can I pick up my tickets?

Tickets may be delivered via e-mail, held at Will Call for pickup (patrons must show a valid ID and the credit card they used), or mailed one month prior to the show within the U.S.